Contact support
Email us and include the email address you use with KinVite plus a short description of the issue.
support@kinvite.ioHow can we help?
Get help with your KinVite account, family invitations, events, gifts, birthdays, chat, or privacy.
Account & privacy
Need access, correction, deletion, or other privacy help? Start with our privacy controls.
Privacy choicesCommon questions
I have a family invite code. What do I do?
Open kinvite.io/join/<code> or sign in and enter the six-character code from your family organizer.
I cannot see a gift claim or purchase status.
That may be intentional. KinVite hides gift claim and purchase state from the linked recipient so the surprise stays private.
I changed phones or computers.
Sign in with the same supported identity provider. Your KinVite family data is stored with your account rather than only on one device.
I need to delete my account.
Visit the account deletion page for the current deletion process and what happens to your data.
Before App Store submission
KinVite should have a working mailbox for support@kinvite.io before the public App Store release. This page is already suitable as the App Store Support URL once that mailbox is active.